![]() ![]() Advanced Exchange subject to country availability. Customer must return original hardware to Dell according to the rules specified. (b) Advanced Exchange replaces hardware after remote diagnosis. ![]() Onsite service is provided by Dell Marketing L.P., Availability varies. If issue is covered by Limited Hardware Warranty and not resolved remotely, technician and/or part will be dispatched usually within 1 or 2 business days following completion of remote diagnosis. 1 Disclaimer details for Advanced Exchange:ฤก Onsite or Advanced Exchange after remote diagnosis (a) Onsite after remote diagnosis is determined by online/phone technician of cause of issue, may involve customer access to inside of system and multiple extended sessions.
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